Contact Us - Better Packaging Co

Due to National Day holidays in China, orders placed between October 1st and 7th will be processed after the holiday

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Better Packaging Co

Phone: +64 9 869 2920


As leaders in the sustainable packaging industry, we believe we have a responsibility towards our environment and the people and creatures who inhabit it.


We believe in a circular economy in which generating waste is not an option and where packaging can be a force for good to combat pollution, climate change and social inequity.


Better Packaging Co's existence is not singular, it is part of a bigger system of people, values, communities, organisations and nature.


If you have any enquiries or suggestions, we will be open to listening carefully. We will try to continuously improve the way we operate.



Please read our FAQS

Before contacting us as there’s a high chance you will find your answer in our comprehensive FAQ.



Shipping & Returns

We have extensive QA testing in place at our manufacturing sites and are confident in the quality of whatever leaves them. If however, something slips through the cracks, please do let us know and we will replace or refund your purchase - guaranteed.


Got a question regarding Shipping or Returning an order? Please check our dedicated Shippings Info page for the answer.




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