Our packaging is not like virgin plastic.
Here's the thing, plastic has evolved over decades to become what it is today - an extremely high-performing material that is virtually indestructible.
Our comPOST range is made from bio-plastics, they're partly made from plants and they're designed to break down i.e. not last FOREVER. As a more natural product, they are more prone to fluctuations in quality and consistency. They are also a relatively new material and the technology and know-how around their production is constantly evolving.
Likewise, our POLLAST!C Range is made by recycling some of the grubbiest, worst quality plastic out there (it has literally been picked up off beaches and out of ditches). After extensive R&D, we have managed to recycle this pollution into satchels, poly bags and more, however it will contain impurities, the surface texture will not be perfectly smooth and as such it is harder to print on. Please don’t hold it to the same standards of perfection as virgin plastic – it’s different because it is!
To compensate for the above, we have extensive QA testing in place at our manufacturing sites and are confident in the quality of whatever leaves them. If however, something slips through the cracks, please do let us know and we will replace or refund your purchase - guaranteed.
If delivering to Hong Kong or China, please ensure the receiver address is in Chinese characters and the Chinese mobile number is in the correct format to avoid delays.
如收件地址为中国大陆和香港,请务必用中文填写地址以及输入正确格式的中国手机号码(非座机)。地址非中文,手机号码格式错误将无法及时为您发货。
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